Frequently Asked Questions

The premier luxury sedan service in the New York City

XYZ was established in 1970, and is one of the first Black car companies in the industry.

What services does this website provide?

This website serves the purpose of providing an instant car reservation system to online customer as well as corporate account managers, it also provides search capabilities with respect to reservations.

You can also book our services, obtain receipts, pay your bill and track your driver.

How this website works?

This website works by entering a valid login id (i.e your email address) and password. Once you have entered this information you will have access to your reservations, etc. Most of the features are accessible through the top menu. You can navigate through the whole website by clicking your choice from the menu.

How does the menu work?

The menu at the top is clickable and also provides categorical based drop downs options for profile management, addresses, searching rides, customer service, etc.

How does the page help work? Does it change on each page?

All the help pages show information related to the page currently loaded in the browser.

If I have problem, whom should I contact?

Most of the help is available on the website, but if you still need assistance, choose the “Contact us” under the "Customer Service" option from the above menu.

My question is not listed here. What should I do?

We are sorry that your question is not listed here. Please direct your questions to customer service by using the live support option in the left menu. We apologize for this inconvenience.